Product Warranty : 30 days are given for claims and returns only for exchange due to factory defects, that is, the product arrived broken or not working. The product must be in the condition it was received, with its original packaging, with labels, security seals, and have all its parts and / or accessories. No scratches or stains, no evidence of manipulation or use. For nonconformities : Please check the product as soon as you receive it and before use. Retractions or returns for factory defects do not apply after use of the product. A maximum of 5 calendar days are handled to report factory defects and apply for returns (for example, product malfunctions, missing parts, broken, etc.). To make the return effective, the product must be returned with the original packaging, which must be in good condition, include all documents and complete and undamaged parts, if it does not comply with the specifications, the return or exchange cannot proceed.